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Recent Posts

  • Eight tips for finding corporate writing clients
  • Shut down by the duck? Read this rejection e-mail from Aflac
  • You've discovered a typo in your cover letter; now what do you do?
  • Archived webinar: Listen to or download my "Update on Plain Writing Principles and the New Law"
  • E-mails about the Epsilon security breach: Marriott got it wrong, but Target and Hilton got it right
  • Editor reports results of jargon survey: Staff is iffy on some agency terms
  • A customer service e-mail from Southwest is about to kill the LUV
  • Hiring? Nine interview questions you must ask applicants about their writing skills
  • Update: Federal Plain Language Guidelines - March 2011
  • Over-the-top newsletter list hygiene: "Do us a favor and unsubscribe"

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